NAT00020 – Training Organisation Delivery Locations

What Is NAT00020?

NAT00020 is the Training Organisation Delivery Location file in AVETMISS reporting. Each record represents a unique combination of the Training Organisation Identifier and a Training Delivery Location Identifier. Every location where training delivery occurs must be defined in this file before it can be referenced in training activity.

If a delivery location appears in NAT00120 (Student Training Activity), it must already exist in NAT00020. If it does not, validation errors will occur.

When NAT00020 Is Required

NAT00020 is required only when training activity exists. If an AVETMISS submission includes NAT00120, NAT00020 must also be included. If there is no training activity reported, NAT00020 is not required. This rule is strictly enforced during AVETMISS validation.

Campus vs Training Delivery Location

A campus and a training delivery location are not the same thing. A campus refers to where the RTO operates, while a training delivery location refers to where training is actually delivered. An RTO may have one or multiple campuses and one or multiple delivery locations. Even where an RTO operates from a single campus, at least one training delivery location must still be defined.

Why Training Delivery Locations Matter

AVETMISS requires reporting of where each subject is delivered, not simply where a student is enrolled. Training may occur in classrooms, workplaces, third-party facilities, or across multiple locations within the same program. Each location used for delivery must be captured accurately in NAT00020 to ensure training activity validates correctly.

Practical Example – Commercial Cookery

In a Commercial Cookery qualification, theory units may be delivered on campus, while practical units must be delivered in a commercial kitchen. If that kitchen is off-campus, employer-owned, third-party operated, or separately owned by the RTO, it must be set up as its own training delivery location in NAT00020 when subjects are delivered there.

Funded Training and Workplace Delivery

Training delivery locations are especially important for apprenticeships, traineeships, and User Choice programs, where training often occurs at the employer’s workplace and on-the-job delivery is mandatory. Each workplace used for delivery may require its own delivery location identifier, depending on reporting requirements.

Multiple Locations and Postcodes

Multiple training delivery locations may share the same postcode. What matters is that each location has a unique delivery location identifier and is correctly referenced in NAT00120. Using a single generic location for multiple workplaces is a common cause of high-volume training activity validation errors.

Third-Party Training Delivery

Training delivery locations must also be created when training is delivered entirely off-campus or by third parties. Examples include first aid delivered by an external provider or practical units delivered at specialist facilities. In these cases, the third-party site becomes the training delivery location for reporting purposes.

How NAT00020 Links to Other Files

NAT00020 links directly to training activity reported in NAT00120 and is associated with subjects in NAT00060 and programs in NAT00030. If delivery location data is incorrect, NAT00120 cannot report delivery accurately, and validation errors will cascade across the submission.

Outcome When NAT00020 Is Set Up Correctly

When NAT00020 is configured correctly, training activity reports validate cleanly, delivery locations are reported accurately across subjects, and cascading NAT00120 errors are avoided. This supports smoother AVETMISS submissions and reduces rework, delays, and compliance risk.